Privacy Policy

Privacy Policy
Effective Date: 4/6/25
Roslin Landscapes
Website: www.roslinlandscapes.co.uk

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1. Who We Are

Roslin Landscapes is a landscaping company based in midlothian. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.

Data Controller:
Roslin Landscapes
Email: roslinlandscapes@gmail.com
Phone: 07523832751

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2. What Information We Collect

We may collect and process the following types of personal information:

Contact Information: Name, email address, phone number, and address (provided via contact forms or email).

Service Information: Details about your garden or landscaping needs, quotes, and project specifications.

Technical Information: IP address, browser type, and usage data collected via cookies (see below).


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3. How We Use Your Information

We use your personal information to:

Respond to your enquiries and provide quotes

Deliver our landscaping services

Send invoices and manage payments

Improve our website and services

Comply with legal obligations


We will never sell your data or use it for unsolicited marketing.

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4. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), the legal bases we rely on are:

Consent – when you give us permission (e.g., to send follow-up emails)

Contract – to fulfill a service you’ve requested

Legal obligation – for compliance with legal requirements

Legitimate interests – to improve our services and website


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5. Cookies

Our website may use cookies to enhance your browsing experience. You can manage or disable cookies through your browser settings.

Cookies may collect:

Analytics data (e.g., pages visited, time on site)

IP addresses for security and statistical purposes


We use tools like Google Analytics. See their privacy policy for more details.

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6. How We Store Your Information

Your information is stored securely and only for as long as necessary:

For enquiries: up to 12 months

For active clients: up to 6 years for tax and legal purposes


We take appropriate security measures to protect your data, including encryption and restricted access.

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7. Sharing Your Information

We may share your data with:

Trusted service providers (e.g., email or invoicing platforms)

HMRC or legal authorities if required by law


We ensure all third parties comply with relevant data protection laws.

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8. Your Data Protection Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you

Request correction of inaccurate data

Request deletion of your data

Object to or restrict processing

Withdraw consent at any time


To exercise these rights, contact us at roslinlandscapes@gmail.com

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9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

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10. Contact Us

If you have questions about this policy or your personal data, please contact:

Roslin Landscapes
Email: roslinlandscapes@gmail.com
Phone: 07523832751